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Standard operating procedure (SOP) software

Standard operating procedure (SOP) software

Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.
Advanced standard Operating procedure software, SOP software to manage policies, procedures and best practices. SOP Software, Standard Operating Procedures Australia by OP Central.

Logic based forms for deep dive analytics

Audit central is the most versatile and comprehensive form building platform of it's type. It offers advanced form builder functions in an easy-to-use interface with almost no learning curve. It's most common uses include:

  • Auditing (OH & S, quality control, retail compliance, etc.)
  • Internal surveys (staff engagement check-ins, exit surveys)
  • External surveys (customer / supplier feedback forms)
  • Incident reporting and management
  • Support tickets

Once the data is in, you'll enjoy the versatility of a completely customisable report builder to dig deep into the stories that your data is telling you!

Standard operating procedure (SOP) software

Introducing SPOT Content
(Single Point Of Truth)

THE PROBLEM

Most businesses have conflicting instructional content across their ops manuals, training programs, employee handbooks, intranet and emails.

This leads to inconsistent operational output and all of it's associated risks (compliance, brand damage, slowed growth).

THE SOLUTION

With Op Central there will always be only one SPOT (Single Point of Truth) for every policy, procedure, best-practice, recipe, etc. This is then mapped into your training programs, operations manuals, news articles, intranet blast outs, etc.

When it's updated, a new version is created and auto-updated everywhere.

COVID Safe Practices

Email Updates
Intranet News Posts
Training Programs
Operations Manuals
Schedule a live demo
Standard operating procedure (SOP) software

Introducing SPOT Content
(Single Point Of Truth)

THE PROBLEM

Most businesses have conflicting instructional content across their ops manuals, training programs, employee handbooks, intranet and emails.

This leads to inconsistent operational output and all of it's associated risks (compliance, brand damage, slowed growth).

THE SOLUTION

With Op Central there will always be only one SPOT (Single Point of Truth) for every policy, procedure, best-practice, recipe, etc. This is then mapped into your training programs, operations manuals, news articles, intranet blast outs, etc.

When it's updated, a new version is created and auto-updated everywhere.

COVID Safe Practices

Email Updates
Intranet News Posts
Training Programs
Operations Manuals
Schedule a live demo

Instructional Content Notifications

Whilst every business likes to believe that they're constantly seeking a better way of working, most find it very difficult to implement change.

Using Op Central, any time a policy, procedure, best-practice, recipe, etc. is updated, everybody that is tagged as "required reading" is automatically notified via email and an app notification.

Optionally, you can require each "required reading" user to complete a short re-training with quiz based knowledge verification.

Schedule a live demo
Standard operating procedure (SOP) software
Create, share and update operational, marketing, HR, and OH & S policies and procedures to drive compliance and consistency.
Sushi Shack
2m ago
Policy Updated
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Franchise Relationship Manager

All of the operational, compliance, training, financial and contact records for each franchisee in one place.
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Standard operating procedure (SOP) software
Standard operating procedure (SOP) software

Content update notifications

Between royal commissions, senate enquiries, global pandemics and general pursuit of continuous improvement - businesses need to be more versatile and ready for change than ever before.

Whenever you update any piece of instructional content in Op Central, everyone that has been tagged as 'Required Reading' is automatically notified, and required to undergo micro re-training to ensure that they fully understand the update.

Live Demo

Flexible assessment types

As you would expect from any leading LMS, Learn Central offers a wide array of learning verification assessments, including:

  • Quiz / written assessments
  • Live workshops
  • Observations / manager sign-offs
  • Remote assessments (i.e. Student can upload a selfie video for assessment by a trainer)
Live Demo

SCORM elearning support

The elearning community has spoken loudly and clearly on their preference for SCORM content as opposed to proprietary formats which may restrict one's ability to change LMS's in the future. Op Central embraces the SCORM standard, and encourage the use of any authoring tool to create your beautiful content.

Live Demo

Host live workshops

Learn Central supports live training workshops either in person or online. We support all of the major online video conferencing solutions including:

  • Zoom
  • Microsoft Teams
  • Google meet / hangouts
  • Go To Meeting
  • Many more...
Live Demo

Detailed completion reporting

Learn Central offers a comprehensive completion and engagement reporting interface, complete with multi-level drill down. With just a click, you can view training completion rates across a brand, country, state, region, store or individual.

Live Demo

Content update notifications

Between royal commissions, senate enquiries, global pandemics and general pursuit of continuous improvement - businesses need to be more versatile and ready for change than ever before.

Whenever you update any piece of instructional content in Op Central, everyone that has been tagged as 'Required Reading' is automatically notified, and required to undergo micro re-training to ensure that they fully understand the update.

Live Demo

Flexible assessment types

As you would expect from any leading LMS, Learn Central offers a wide array of learning verification assessments, including:

  • Quiz / written assessments
  • Live workshops
  • Observations / manager sign-offs
  • Remote assessments (i.e. Student can upload a selfie video for assessment by a trainer)
Live Demo

SCORM elearning support

The elearning community has spoken loudly and clearly on their preference for SCORM content as opposed to proprietary formats which may restrict one's ability to change LMS's in the future. Op Central embraces the SCORM standard, and encourage the use of any authoring tool to create your beautiful content.

Live Demo

Host live workshops

Learn Central supports live training workshops either in person or online. We support all of the major online video conferencing solutions including:

  • Zoom
  • Microsoft Teams
  • Google meet / hangouts
  • Go To Meeting
  • Many more...
Live Demo

Detailed completion reporting

Learn Central offers a comprehensive completion and engagement reporting interface, complete with multi-level drill down. With just a click, you can view training completion rates across a brand, country, state, region, store or individual.

Live Demo

Weighted questions for smarter data

Not every question or checklist on each form holds equal importance. For some items being audited, failure to comply may be disastrous, whilst for others it may be relatively minor.

For this reason, Form Central supports the use of intelligent, numerical based weighted questions to ensure that the data relating to each audit is truly indicative of performance relative to what matters most.

Live Demo

Mobile and offline accessible forms and checklists

Auditing is all about assessing what is real, and the most accurate time to record this assessment is is immediately whilst onsite. Form Central's iOS (iPhone and iPad) and Android mobile apps make is fast and easy to complete your audits onsite via a beautifully crafted mobile interface.

If the internet connection is poor onsite, no problem! With Form Central's offline mode, you can complete your audit offline and then it will sync up to the cloud when you go back online later.

Live Demo

Staff engagement analytics over time

Create survey questionnaires, broken down into the criteria that you know matters most to gather intelligent insights into how your teams are feeling and performing. Set these surveys or micro check-ins to go out every week / month / quarter so that you can analyse engagement trends over time, and make whatever adjustments you need to keep culture strong.

Live Demo

Recurring tasks and invitations

Whether you're auditing onsite to maintain OH & S standards, or surveying staff to see how happy they are; data is always better when it's coming in regularly. Op Central allows you to create recurring tasks or invitations to ensure that you can accurately assess the business' performance over time.

Live Demo

Recruiting and candidate tracking

During the recruiting process, your hiring teams can use Form Central to manage candidates, vacancies and even issue employment contracts for secure digital signing.

Live Demo

Custom report builder

Every piece of data that you collect has to tell a story about what's going on in your business. This story has to be accurate, concise and easy to understand so that it can influence your decision making process. Op Central makes this easy with a custom report builder, allowing you to determine what matters, what doesn't and how it should be presented.

Live Demo

Integrated financial reporting

Using Franchise Central's advanced reporting capabilities, franchisors can see each franchisee's financial performance in real-time directly from their Xero and MYOB accounting software. This is a critical piece in the puzzle as franchisors provide support and business coaching to their franchisees.

Live Demo

Interaction logging

Keep track of every conversation, phone call, meeting, site visit and support request that comes in to the support office to ensure that important details are never forgotten or lost.

Live Demo

Expiring document notifications

By using Franchise Central's advanced custom field functions, your franchisees can keep track of any expiring documents such as:

  • Leasing agreements
  • Insurance policies
  • Industry specific trading licenses
  • Franchise agreements
  • Any more that you may need...

You can set auto-notifications to go to your franchisees - or someone at the support office - prior to a document or agreement expiring to allow ample time to arrange renewal.

Live Demo

All-in-one operational reporting

On one easy-to-understand screen you will be able to see every operational metric tracked in across the entire Op Central suite of products (and via external integrations), including:

  • Training completions
  • Policy sign-offs
  • Audit scores
  • Staff engagement metrics
  • Customer feedback
  • Financial performance (via integration with Xero & MYOB)
  • Contact records
  • Much more...
Live Demo

Private file sharing

Franchise Central comes complete with a full-scale document management system, allowing franchisors to share private files with their franchisees in a dedicated folder area. Anything shared in this private folder will only be visible to the relevant franchisee and approved team members within the support office.

Live Demo

Online operations manual

Using Op Central's SPOT (Single Point of Truth) instructional content, your operations manual will function as a dynamic, living document. It is 100% searchable and accessible from any device any time. Each policy or procedure can hold rich media content including videos, images, tables and more.

Live Demo

Rich media content

Build your policies, procedures and best practice instructional content using any combination of text, images, tables, videos, HTML embeds and other forms of rich media content.

Live Demo

Quiz assessments for required reading

When you update any content in your SOP library, all users that it has been marked required reading for will be notified and required to sign-off to confirm that they have read and understood it. You can use any combination of quiz questions to verify that each person genuinely understands what is expected of them.

Live Demo

Policy compliance reporting

When policies and procedures are update in your SOP library or operations manual, anybody that has been marked as 'required reading' on the updated content will be required to sign-off and complete the re-training. You can easily report on who is up to date, and who may be exposing the business to any risk of non-compliance.

Live Demo

HR compliance made easy

Multisite and franchise businesses have been in the news a lot over the last couple of years; unfortunately for the sector this has largely been to report yet another HR compliance breach. Do not take the risk of one of your franchisees underpaying staff or creating an unsuitable working environment. Keep your expectations clear, get sign-off from all franchisees and give them the tools needed to comply with their obligations.

Live Demo

Operate your teams in perfect harmony

By utilising a set of step-by-step procedures you can ensure your employees are maintaining the level of quality you expect within your brand. Too often miscommunication and a lack of uniformity to performance can result in costly breaches of industry regulations. Capturing, storing and refining your organisations policies creates a go-to resource for all team members to adhere to so you can rest assured your staff are putting their best foot forward.

Live Demo

Working from home without compromising quality

Since early in the year 2020, the number of staff working remotely is greater than ever reinforcing the requirement to have a solid set of procedures in place that can be accessed regardless of location. Policies and procedures are subject to changing rabidly and the ability to notify staff immediately is paramount to giving your employees and clients the security they deserve

Live Demo
Standard operating procedure (SOP) software

Mobile accessible

Using your custom branded Op Central mobile application (iOS and Android), your teams will never be more than a few seconds away from the

Work Central

tools and resources that they need.

Standard operating procedure (SOP) software
Standard operating procedure (SOP) software

Standard operating procedure (SOP) software

This is a limited feature list, schedule a live demo to discover how

Work Central

's

Standard operating procedure (SOP) software

can help your business.

SPOT (Single Point of Truth) instructional content
Standard operating procedure (SOP) software

No more outdated and inconsistent content between ops manuals, LMS, newsletters and intranet posts. Sync it all in one place.

Wide range of competency assessments
Standard operating procedure (SOP) software

Quiz, written assessments, video uploads, manager observation, workshop attendance, assignment submission and many more.

Learning journey mapping
Standard operating procedure (SOP) software

Create engaging learning journeys for every team member from day 1 onboarding all the way through until exit day.

Auto-translation of your learning and assessment content into 100+ languages
Standard operating procedure (SOP) software

Support a multi-cultural or global workforce with the world's most advanced content translation engine.

Support for SCORM elearning content
Standard operating procedure (SOP) software

Learn Central is compatible with SCORM elearning content created using any authoring tool.

Detailed completion reporting
Standard operating procedure (SOP) software

Completion reporting by brand, country, region, state, program, role, location, age, gender and any 'cut' of data you could possibly desire!

Internal communications and discussion forums
Standard operating procedure (SOP) software

The process of learning is made more effective and engaging when learners can collaborate together.

SPOT (Single Point of Truth) instructional content
Standard operating procedure (SOP) software

Sync all instructional content between your ops manuals, SOP's learning modules, employee handbooks using our revolutionary SPOT (Single Point of Truth) approach to instructional content.

Online operations manuals
Standard operating procedure (SOP) software

Dynamic, mobile app accessible operations manuals to store all of your SOP's, policies, procedures, best practices, playbooks, recipes, and anything else to drive consistent operational excellence across all levels of your business.

Policy update notifications
Standard operating procedure (SOP) software

Automatically notifies all staff when relevant policies, procedures or best-practice instructional content is updated.

Forced re-training when instructional content is updated
Standard operating procedure (SOP) software

When content is marked as required reading for selected user groups, you can force them to do micro re-training when that content is updated.

Auto-translation of your SOP and policy content to 100+ languages
Standard operating procedure (SOP) software

Maximises accessibility for your global business and multi-cultural workforce with the world's most advanced content translation engine.

Policy compliance reporting
Standard operating procedure (SOP) software

Cut your policy compliance data by brand, country, region, state, topic, role, location, age, gender and any basis you like to truly understand any risks that the business may encounter.

Complete business auditing toolkit
Standard operating procedure (SOP) software

Smart form builder, mobile accessible form submission and detailed reporting.

Staff engagement surveys
Standard operating procedure (SOP) software

Send and auto-recurring survey invitation to all staff members and create beautiful reports to discover areas of disengagement.

Incident management system
Standard operating procedure (SOP) software

Keep a detailed paper trail and resolution assignment of any and all incidents that may occur.

Advanced form and checklist builder with logic
Standard operating procedure (SOP) software

Use smartly weighted questions and deep logic in your forms to ensure that the data output tells a true and complete story.

Mobile and offline accessible
Standard operating procedure (SOP) software

Our mobile app allows 24/7 access to important forms and checklists, even when no interbet connection is available.

Block based custom report builder
Standard operating procedure (SOP) software

Use thousands of data points to create amazing reports which tell a story about the health of each of your business lcoations, teams, regions, etc.

Recurring tasks (i.e. checklists, audits, surveys, etc.)
Standard operating procedure (SOP) software

Set reminders to ensure that key personnel never fail to gather the data that your business needs.

Auto-translation of all form / checklist content into 100+ languages
Standard operating procedure (SOP) software

Drive an inclusive culture with all of your forms, audits, checklists, reports and more being auto-translated into 100+ languages using the world's smartest and most advanced translation engine.

Build amazing onboarding workflows
Standard operating procedure (SOP) software

With our simple drag-and-drop interface, you can create your own beatiful onboarding programs. Capture personal information, deliver training, sign contracts and even deliver your own welcome surveys.

Payroll syncing
Standard operating procedure (SOP) software

Sync personal details to your chosen payroll processing software. We are adding new integrations every month, so if yours doesn't yet exist, let us know and we'll sync it up before your site goes live!

Consistent performance reviews
Standard operating procedure (SOP) software

Build performance review templates and empower your managers to condust regular performance reviews.

Custom performance and engagement reporting
Standard operating procedure (SOP) software

Create your own graphs and reporting dashboards to include any combination of engagement and performance data.

Recurring culture surveys
Standard operating procedure (SOP) software

Create your weighted questionnaire, set your audience (by role, region, etc.) and recurring frequency, then sit back and enjoy the deep insights into exactly how engaged and healthy the culture of your organisation is; with detailed progress over time analysis.

Recruiting
Standard operating procedure (SOP) software

Manage

Xero and MYOB integration
Standard operating procedure (SOP) software

Gain immediate, real-time access to the financial reporting for each of your franchisees when they connect their book keeping software.

Franchisee relationship management
Standard operating procedure (SOP) software

Manage every facet of your franchisee relationships in one place.

Expiring document notifications
Standard operating procedure (SOP) software

Notify selected users (incl. franchisees) when important documents are due to expire (e.g. lease agreements, franchise contracts, insurance policies and thousands more).

Detailed performance reporting
Standard operating procedure (SOP) software

View the performance reports for each franchisee in one easy to navigate interface.

Xero and MYOB integration
Standard operating procedure (SOP) software

Gain immediate, real-time access to the financial reporting for each of your franchisees when they connect their book keeping software.

Included in every package
  • Custom branded portal and mobile app (iOS & Android)
  • Internal news feed and blog
  • First-class support team and account managers based in Australia
  • Integration capabilities with thousands of leading software platforms
  • Franchise ready with full multi-site support
  • Industry leading data security
  • 99.99% system uptime guarantee

Schedule a live demo to discover more!

Business learning management system

Train your staff with engaging programs, flexible assessment options and SPOT (Single Point of Truth) instructional content.

Forms, surveys and auditing software

Forms and auditing software with custom reporting to help you reduce risk, report incidents and improve operations.

Franchise relationship management software

A purpose built franchising CRM, to help Australian franchisors and franchisees work together in perfect harmony.

Schedule a live demo

Train your staff with engaging programs, flexible assessment options and SPOT (Single Point of Truth) instructional content.

HIGHLIGHT FEATURES
Business learning management system
Training programs with SCORM elearning
Business learning management system
Flexible assessment options
Business learning management system
Mobile accessible training journey

Forms and auditing software with custom reporting to help you reduce risk, report incidents and improve operations.

HIGHLIGHT FEATURES
Forms, surveys and auditing software
Use smart logic to create custom workflows
Forms, surveys and auditing software
Weighted questions for accurate reporting
Forms, surveys and auditing software
Custom report builder to understand your data

A purpose built franchising CRM, to help Australian franchisors and franchisees work together in perfect harmony.

HIGHLIGHT FEATURES
Franchise relationship management software
Record and track all franchisee communications
Franchise relationship management software
View all performance data in one screen
Franchise relationship management software
Integration with Xero and MYOB provide financial oversight

Standard Operating Procedures Australia

SOP stands for "standard operating procedures" which includes the policies, procedures and generally accepted best practice principals which govern the way a business or organisation operates every day.

Organised and Searchable

Keep your content beautifully organised into separate manuals with infinite sections and sub-sections. Everything is searchable to ensure that it's only a finger tap away at any time.

Secure Permission Control

Optional access restrictions will ensure that the right policies and procedures are visible to the right sets of eyes - and anything more private will remain that way!

Mobile Sign-off Process

When you update a policy or procedure, all users that it has been marked required reading for will be notified and required to sign-off to confirm that they have read and understood it.