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No more outdated and inconsistent content between ops manuals, LMS, newsletters and intranet posts. Sync it all in one place.
3rd September: $2,000,000 franchise relief funding for support COVID affected groups. Click here for details.
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Audit central is the most versatile and comprehensive form building platform of it's type. It offers advanced form builder functions in an easy-to-use interface with almost no learning curve. It's most common uses include:
Once the data is in, you'll enjoy the versatility of a completely customisable report builder to dig deep into the stories that your data is telling you!
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Your people are the core of your business and gaining insights into how your teams are feeling and performing is invaluable. Create staff engagement surveys that automatically pull into real-time reporting, allowing you to analyse the data and take immediate action if necessary.
Set your staff surveys to go out every month / quarter / year to enable you to monitor levels of staff engagement and compare these employee engagement trends over time in order to help you better understand your employees.
You can design your surveys with different forms for different user segments (i.e. team members get a different survey to managers) and even set them as anonymous, helping your staff to share their true thoughts and feelings.
Most businesses have conflicting instructional content across their ops manuals, training programs, employee handbooks, intranet and emails.
This leads to inconsistent operational output and all of it's associated risks (compliance, brand damage, slowed growth).
With Op Central there will always be only one SPOT (Single Point of Truth) for every policy, procedure, best-practice, recipe, etc. This is then mapped into your training programs, operations manuals, news articles, intranet blast outs, etc.
When it's updated, a new version is created and auto-updated everywhere.
Whilst every business likes to believe that they're constantly seeking a better way of working, most find it very difficult to implement change.
Using Op Central, any time a policy, procedure, best-practice, recipe, etc. is updated, everybody that is tagged as "required reading" is automatically notified via email and an app notification.
Optionally, you can require each "required reading" user to complete a short re-training with quiz based knowledge verification.
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Give your new hires the ultimate onboarding experience with Op Central's unique onboarding module. Offer your staff a specialised onboarding experience with flexible activity types, including:
Create performance review questionnaires that allow you to analyse performance trends over time, without the hassle of having to remember to schedule in reviews. Zero in on a single staff member or filter by location to help you better understand the root cause of poor, average or exceptional performance.
Design a customisable job board that can be hosted on your very own website with People Central's recruiting software features. Your hiring team are able to post new jobs, manage candidates and issue employment contracts with secure digital signing.
Create any number of forms with varied permissions and levels of anonymity. The most common forms include:
People Central's custom report builder gives you the ability to analyse all the data you gather in a way that is meaningful to you. The report builder allows you to organise and seperate that data, giving you the opportunity to determine what matters most to your business and what doesn't in a way that is concise and easy to understand.
Between royal commissions, senate enquiries, global pandemics and general pursuit of continuous improvement - businesses need to be more versatile and ready for change than ever before.
Whenever you update any piece of instructional content in Op Central, everyone that has been tagged as 'Required Reading' is automatically notified, and required to undergo micro re-training to ensure that they fully understand the update.
As you would expect from any leading LMS, Learn Central offers a wide array of learning verification assessments, including:
The elearning community has spoken loudly and clearly on their preference for SCORM content as opposed to proprietary formats which may restrict one's ability to change LMS's in the future. Op Central embraces the SCORM standard, and encourage the use of any authoring tool to create your beautiful content.
Learn Central supports live training workshops either in person or online. We support all of the major online video conferencing solutions including:
Learn Central offers a comprehensive completion and engagement reporting interface, complete with multi-level drill down. With just a click, you can view training completion rates across a brand, country, state, region, store or individual.
Not every question or checklist on each form holds equal importance. For some items being audited, failure to comply may be disastrous, whilst for others it may be relatively minor.
For this reason, Audit Central supports the use of intelligent, numerical based weighted questions to ensure that the data relating to each audit is truly indicative of performance relative to what matters most.
Auditing is all about assessing what is real, and the most accurate time to record this assessment is immediately whilst onsite. Audit Central's iOS (iPhone and iPad) and Android mobile apps make it fast and easy to complete your audits onsite, via a beautifully crafted mobile interface.
Whether you're auditing onsite to maintain OH & S standards, or surveying staff to see how happy they are; data is always better when it's coming in regularly. Op Central allows you to create recurring tasks or invitations to ensure that you can accurately assess the business' performance over time.
Every piece of data that you collect has to tell a story about what's going on in your business. This story has to be accurate, concise and easy to understand so that it can influence your decision making process. Op Central makes this easy with a custom report builder, allowing you to determine what matters, what doesn't and how it should be presented.
Using Connect Central's advanced reporting capabilities, your leadership team can see each franchise / location's financial performance in real-time directly from their Xero and MYOB accounting software. This gives you the opportunity to identify problem and success areas, allowing you to make informed business decisions.
Keep track of every conversation, phone call, meeting, site visit and support request that comes in to the support office to ensure that important details are never forgotten or lost.
By using Connect Central's advanced custom field functions, each of your location's managers / franchisees can keep track of any expiring documents such as:
You can set auto-notifications to go to your permitted staff prior to a document or agreement expiring to allow ample time to arrange renewal.
On one easy-to-understand screen you will be able to see every operational metric tracked in across the entire Op Central suite of products (and via external integrations), including:
Connect Central comes complete with a full-scale document management system, allowing your team to share private files in a dedicated folder area. Anything shared in this private folder will only be visible to the relevant and approved staff members.
Using Op Central's SPOT (Single Point of Truth) instructional content, your operations manual will function as a dynamic, living document. It is 100% searchable and accessible from any device any time. Each policy or procedure can hold rich media content including videos, images, tables and more.
Build your policies, procedures and best practice instructional content using any combination of text, images, tables, videos, HTML embeds and other forms of rich media content.
When you update any content in your SOP library, all users that it has been marked required reading for will be notified and required to sign-off to confirm that they have read and understood it. You can use any combination of quiz questions to verify that each person genuinely understands what is expected of them.
When policies and procedures are update in your SOP library or operations manual, anybody that has been marked as 'required reading' on the updated content will be required to sign-off and complete the re-training. You can easily report on who is up to date, and who may be exposing the business to any risk of non-compliance.
Multisite and franchise businesses have been in the news a lot over the last couple of years; unfortunately for the sector this has largely been to report yet another HR compliance breach. Do not take the risk of one of your franchisees underpaying staff or creating an unsuitable working environment. Keep your expectations clear, get sign-off from all franchisees and give them the tools needed to comply with their obligations.
By utilising a set of step-by-step procedures you can ensure your employees are maintaining the level of quality you expect within your brand. Too often miscommunication and a lack of uniformity to performance can result in costly breaches of industry regulations. Capturing, storing and refining your organisations policies creates a go-to resource for all team members to adhere to so you can rest assured your staff are putting their best foot forward.
Since early in the year 2020, the number of staff working remotely is greater than ever reinforcing the requirement to have a solid set of procedures in place that can be accessed regardless of location. Policies and procedures are constantly subject to change and the ability to notify staff immediately is paramount to giving your employees and clients the security they deserve.
Using your custom branded Op Central mobile application (iOS and Android), your teams will never be more than a few seconds away from the
Audit Central
tools and resources that they need.
This is a limited feature list, schedule a live demo to discover how
Audit Central
's
Forms, surveys and auditing software
can help your business.
No more outdated and inconsistent content between ops manuals, LMS, newsletters and intranet posts. Sync it all in one place.
Quiz, written assessments, video uploads, manager observation, workshop attendance, assignment submission and many more.
Create engaging learning journeys for every team member from day 1 onboarding all the way through until exit day.
Support a multi-cultural or global workforce with the world's most advanced content translation engine.
Learn Central is compatible with SCORM elearning content created using any authoring tool.
Completion reporting by brand, country, region, state, program, role, location, age, gender and any 'cut' of data you could possibly desire!
The process of learning is made more effective and engaging when learners can collaborate together.
Sync all instructional content between your ops manuals, SOP's learning modules, employee handbooks using our revolutionary SPOT (Single Point of Truth) approach to instructional content.
Dynamic, mobile app accessible operations manuals to store all of your SOP's, policies, procedures, best practices, playbooks, recipes, and anything else to drive consistent operational excellence across all levels of your business.
Automatically notifies all staff when relevant policies, procedures or best-practice instructional content is updated.
When content is marked as required reading for selected user groups, you can force them to do micro re-training when that content is updated.
Maximises accessibility for your global business and multi-cultural workforce with the world's most advanced content translation engine.
Cut your policy compliance data by brand, country, region, state, topic, role, location, age, gender and any basis you like to truly understand any risks that the business may encounter.
Smart form builder, mobile accessible form submission and detailed reporting.
Send auto-recurring survey invitations to all staff members and create beautiful reports to discover areas of disengagement.
Keep a detailed paper trail and resolution assignment of any and all incidents that may occur.
Use smartly weighted questions and deep logic in your forms to ensure that the data output tells a true and complete story.
Our mobile app allows 24/7 access to important forms and checklists.
Use thousands of data points to create amazing reports which tell a story about the health of each of your business locations, teams, regions, etc.
Set reminders to ensure that key personnel never fail to gather the data that your business needs.
Drive an inclusive culture with all of your forms, audits, checklists, reports and more being auto-translated into 100+ languages using the world's smartest and most advanced translation engine.
With our simple drag-and-drop interface, you can create your own beautiful onboarding programs. Capture personal information, deliver training, sign contracts and even deliver your own welcome surveys.
Sync personal details to your chosen payroll processing software. We are adding new integrations every month, so if yours doesn't yet exist, let us know and we'll do our best to get it built for you!
Build performance review templates and empower your managers to conduct regular performance reviews.
Create your own graphs and reporting dashboards to include any combination of engagement and performance data.
Create your weighted questionnaire, set your audience (by role, region, etc.) and recurring frequency, then sit back and enjoy the deep insights into exactly how engaged and healthy the culture of your organisation is; with detailed progress over time analysis.
Manage candidates at every level of the hiring process and allow tasks to be set (i.e. issue employment contracts with digital signing)
Manage every facet of your locations / franchises in one place.
Notify selected users when important documents are due to expire (e.g. lease agreements, franchise contracts, insurance policies and thousands more).
View the performance reports for each location / franchise in one easy to navigate interface.
Gain immediate, real-time access to the financial reporting of each of your locations / franchises.
Schedule a live demo to discover more!
Train your staff with engaging programs, flexible assessment options and SPOT (Single Point of Truth) instructional content.
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Create, share and update operational, marketing, HR, and OH & S policies and procedures to drive compliance and consistency.
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Recruit, onboard, engage, inspire and support your people throughout their entire employment lifecycle.
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A purpose built relationship manager, to help all your locations work together in perfect harmony.
Train your staff with engaging programs, flexible assessment options and SPOT (Single Point of Truth) instructional content.
Create, share and update operational, marketing, HR, and OH & S policies and procedures to drive compliance and consistency.
Recruit, onboard, engage, inspire and support your people throughout their entire employment lifecycle.
A purpose built relationship manager, to help all your locations work together in perfect harmony.
Op Central has built the smartest and most intuitive suite of auditing tools to keep compliance high and risk low.
Empower field managers with the audit and checklists they need to help franchisees and local operators perform at their best.
Build beautiful, mobile accessible smart-forms to help field managers assess and improve the performance of franchisees and local operators.
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