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Forms, surveys and auditing software

Forms, surveys and auditing software

Smart forms with deep dive analytics

Audit central is the most versatile and comprehensive form building platform of it's type. It offers advanced form builder functions in an easy-to-use interface with almost no learning curve. It's most common uses include:

  • Auditing (OH & S, quality control, retail compliance, etc.)
  • External surveys (customer / supplier feedback forms)
  • Incident reporting and management
  • Support tickets

Once the data is in, you'll enjoy the versatility of a completely customisable report builder to dig deep into the stories that your data is telling you!

Staff engagement insights

Your people are the core of your business and gaining insights into how your teams are feeling and performing is invaluable. Create staff engagement surveys that automatically pull into real-time reporting, allowing you to analyse the data and take immediate action if necessary.

Set your staff surveys to go out every month / quarter / year to enable you to monitor levels of staff engagement and compare these employee engagement trends over time in order to help you better understand your employees.

You can design your surveys with different forms for different user segments (i.e. team members get a different survey to managers) and even set them as anonymous, helping your staff to share their true thoughts and feelings.

Forms, surveys and auditing software

Introducing SPOT Content
(Single Point Of Truth)

THE PROBLEM

Most businesses have conflicting instructional content across their ops manuals, training programs, employee handbooks, intranet and emails.

This leads to inconsistent operational output and all of it's associated risks (compliance, brand damage, slowed growth).

THE SOLUTION

With Op Central there will always be only one SPOT (Single Point of Truth) for every policy, procedure, best-practice, recipe, etc. This is then mapped into your training programs, operations manuals, news articles, intranet blast outs, etc.

When it's updated, a new version is created and auto-updated everywhere.

COVID Safe Practices

Email Updates
Intranet News Posts
Training Programs
Operations Manuals
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Instructional Content Notifications

Whilst every business likes to believe that they're constantly seeking a better way of working, most find it very difficult to implement change.

Using Op Central, any time a policy, procedure, best-practice, recipe, etc. is updated, everybody that is tagged as "required reading" is automatically notified via email and an app notification.

Optionally, you can require each "required reading" user to complete a short re-training with quiz based knowledge verification.

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Forms, surveys and auditing software
Forms and auditing software with custom reporting to help you reduce risk, report incidents and improve operations.
Sushi Shack
2m ago
Policy Updated
COVIDSafe Plan

Multisite / Franchise Relationship Manager

All of the operational, compliance, training, financial and contact records for each location in one place.
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Forms, surveys and auditing software
Forms, surveys and auditing software

Provide an unparalleled onboarding experience

Give your new hires the ultimate onboarding experience with Op Central's unique onboarding module. Offer your staff a specialised onboarding experience with flexible activity types, including:

  • Training programs
  • Staff surveys
  • Forms
  • Policy sign offs
  • Welcome messages
  • Videos
  • And much more!

Live Demo

Performance reviews and insights over time

Create performance review questionnaires that allow you to analyse performance trends over time, without the hassle of having to remember to schedule in reviews. Zero in on a single staff member or filter by location to help you better understand the root cause of poor, average or exceptional performance.

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Manage recruiting and track candidates

Design a customisable job board that can be hosted on your very own website with People Central's recruiting software features. Your hiring team is able to post new jobs, manage candidates and issue employment contracts with secure digital signing.

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Design logical forms with different permissions

Create any number of forms with varied permissions and levels of anonymity. The most common forms include:

  • Incident and injury reports
  • Whistleblower forms (with anonymity, for privacy and security)
  • Harrassment reports
  • Leave requests
  • And any more you can think of!

Live Demo

Custom report builder for ultimate clarity

People Central's custom report builder gives you the ability to analyse all the data you gather in a way that is meaningful to you. The report builder allows you to organise and seperate that data, giving you the opportunity to determine what matters most to your business and what doesn't in a way that is concise and easy to understand.

Live Demo

Content update notifications

Between royal commissions, senate enquiries, global pandemics and general pursuit of continuous improvement - businesses need to be more versatile and ready for change than ever before.

Whenever you update any piece of instructional content in Op Central, everyone that has been tagged as 'Required Reading' is automatically notified, and required to undergo micro re-training to ensure that they fully understand the update.

Live Demo

Flexible assessment types

As you would expect from any leading LMS, Learn Central offers a wide array of learning verification assessments, including:

  • Quiz / written assessments
  • Live workshops
  • Observations / manager sign-offs
  • Remote assessments (i.e. Student can upload a selfie video for assessment by a trainer)
Live Demo

SCORM elearning support

The elearning community has spoken loudly and clearly on their preference for SCORM content as opposed to proprietary formats which may restrict one's ability to change LMS's in the future. Op Central embraces the SCORM standard, and encourage the use of any authoring tool to create your beautiful content.

Live Demo

Host live workshops

Learn Central supports live training workshops either in person or online. We support all of the major online video conferencing solutions including:

  • Zoom
  • Microsoft Teams
  • Google meet / hangouts
  • Go To Meeting
  • Many more...
Live Demo

Detailed completion reporting

Learn Central offers a comprehensive completion and engagement reporting interface, complete with multi-level drill down. With just a click, you can view training completion rates across a brand, country, state, region, store or individual.

Live Demo

Weighted questions for smarter data

Not every question or checklist on each form holds equal importance. For some items being audited, failure to comply may be disastrous, whilst for others it may be relatively minor.

For this reason, Audit Central supports the use of intelligent, numerical based weighted questions to ensure that the data relating to each audit is truly indicative of performance relative to what matters most.

Live Demo

Mobile accessible forms and checklists

Auditing is all about assessing what is real, and the most accurate time to record this assessment is immediately whilst onsite. Audit Central's iOS (iPhone and iPad) and Android mobile apps make it fast and easy to complete your audits onsite, via a beautifully crafted mobile interface.

Live Demo

Recurring tasks and invitations

Whether you're auditing onsite to maintain OH & S standards, or surveying staff to see how happy they are; data is always better when it's coming in regularly. Op Central allows you to create recurring tasks or invitations to ensure that you can accurately assess the business' performance over time.

Live Demo

Custom report builder

Every piece of data that you collect has to tell a story about what's going on in your business. This story has to be accurate, concise and easy to understand so that it can influence your decision making process. Op Central makes this easy with a custom report builder, allowing you to determine what matters, what doesn't and how it should be presented.

Live Demo

Integrated financial reporting

Using Connect Central's advanced reporting capabilities, your leadership team can see each franchise / location's financial performance in real-time directly from their Xero and MYOB accounting software. This gives you the opportunity to identify problem and success areas, allowing you to make informed business decisions.

Live Demo

Interaction logging

Keep track of every conversation, phone call, meeting, site visit and support request that comes in to the support office to ensure that important details are never forgotten or lost.

Live Demo

Expiring document notifications

By using Connect Central's advanced custom field functions, each of your location's managers / franchisees can keep track of any expiring documents such as:

  • Leasing agreements
  • Insurance policies
  • Industry specific trading licenses
  • Franchise agreements
  • Any more that you may need...

You can set auto-notifications to go to your permitted staff prior to a document or agreement expiring to allow ample time to arrange renewal.

Live Demo

All-in-one operational reporting

On one easy-to-understand screen you will be able to see every operational metric tracked in across the entire Op Central suite of products (and via external integrations), including:

  • Training completions
  • Policy sign-offs
  • Audit scores
  • Staff engagement metrics
  • Customer feedback
  • Financial performance (via integration with Xero & MYOB)
  • Contact records
  • Much more...
Live Demo

Private file sharing

Connect Central comes complete with a full-scale document management system, allowing your team to share private files in a dedicated folder area. Anything shared in this private folder will only be visible to the relevant and approved staff members.

Live Demo

Online operations manual

Using Op Central's SPOT (Single Point of Truth) instructional content, your operations manual will function as a dynamic, living document. It is 100% searchable and accessible from any device any time. Each policy or procedure can hold rich media content including videos, images, tables and more.

Live Demo

Rich media content

Build your policies, procedures and best practice instructional content using any combination of text, images, tables, videos, HTML embeds and other forms of rich media content.

Live Demo

Quiz assessments for required reading

When you update any content in your SOP library, all users that it has been marked required reading for will be notified and required to sign-off to confirm that they have read and understood it. You can use any combination of quiz questions to verify that each person genuinely understands what is expected of them.

Live Demo

Policy compliance reporting

When policies and procedures are update in your SOP library or operations manual, anybody that has been marked as 'required reading' on the updated content will be required to sign-off and complete the re-training. You can easily report on who is up to date, and who may be exposing the business to any risk of non-compliance.

Live Demo

HR compliance made easy

Multisite and franchise businesses have been in the news a lot over the last couple of years; unfortunately for the sector this has largely been to report yet another HR compliance breach. Do not take the risk of one of your franchisees underpaying staff or creating an unsuitable working environment. Keep your expectations clear, get sign-off from all franchisees and give them the tools needed to comply with their obligations.

Live Demo

Operate your teams in perfect harmony

By utilising a set of step-by-step procedures you can ensure your employees are maintaining the level of quality you expect within your brand. Too often miscommunication and a lack of uniformity to performance can result in costly breaches of industry regulations. Capturing, storing and refining your organisations policies creates a go-to resource for all team members to adhere to so you can rest assured your staff are putting their best foot forward.

Live Demo

Working from home without compromising quality

Since early in the year 2020, the number of staff working remotely is greater than ever reinforcing the requirement to have a solid set of procedures in place that can be accessed regardless of location. Policies and procedures are constantly subject to change and the ability to notify staff immediately is paramount to giving your employees and clients the security they deserve.

Live Demo
Forms, surveys and auditing software

Mobile accessible

Using your custom branded Op Central mobile application (iOS and Android), your teams will never be more than a few seconds away from the

Audit Central

tools and resources that they need.

Forms, surveys and auditing software
Forms, surveys and auditing software

Forms, surveys and auditing software

This is a limited feature list, schedule a live demo to discover how

Audit Central

's

Forms, surveys and auditing software

can help your business.

SPOT (Single Point of Truth) instructional content
Forms, surveys and auditing software

No more outdated and inconsistent content between ops manuals, LMS, newsletters and intranet posts. Sync it all in one place.

Wide range of competency assessments
Forms, surveys and auditing software

Quiz, written assessments, video uploads, manager observation, workshop attendance, assignment submission and many more.

Learning journey mapping
Forms, surveys and auditing software

Create engaging learning journeys for every team member from day 1 onboarding all the way through until exit day.

Auto-translation of your learning and assessment content into 100+ languages
Forms, surveys and auditing software

Support a multi-cultural or global workforce with the world's most advanced content translation engine.

Support for SCORM elearning content
Forms, surveys and auditing software

Learn Central is compatible with SCORM elearning content created using any authoring tool.

Detailed completion reporting
Forms, surveys and auditing software

Completion reporting by brand, country, region, state, program, role, location, age, gender and any 'cut' of data you could possibly desire!

Internal communications and discussion forums
Forms, surveys and auditing software

The process of learning is made more effective and engaging when learners can collaborate together.

SPOT (Single Point of Truth) instructional content
Forms, surveys and auditing software

Sync all instructional content between your ops manuals, SOP's learning modules, employee handbooks using our revolutionary SPOT (Single Point of Truth) approach to instructional content.

Online operations manuals
Forms, surveys and auditing software

Dynamic, mobile app accessible operations manuals to store all of your SOP's, policies, procedures, best practices, playbooks, recipes, and anything else to drive consistent operational excellence across all levels of your business.

Policy update notifications
Forms, surveys and auditing software

Automatically notifies all staff when relevant policies, procedures or best-practice instructional content is updated.

Forced re-training when instructional content is updated
Forms, surveys and auditing software

When content is marked as required reading for selected user groups, you can force them to do micro re-training when that content is updated.

Auto-translation of your SOP and policy content to 100+ languages
Forms, surveys and auditing software

Maximises accessibility for your global business and multi-cultural workforce with the world's most advanced content translation engine.

Policy compliance reporting
Forms, surveys and auditing software

Cut your policy compliance data by brand, country, region, state, topic, role, location, age, gender and any basis you like to truly understand any risks that the business may encounter.

Complete business auditing toolkit
Forms, surveys and auditing software

Smart form builder, mobile accessible form submission and detailed reporting.

Staff engagement surveys
Forms, surveys and auditing software

Send auto-recurring survey invitations to all staff members and create beautiful reports to discover areas of disengagement.

Incident management system
Forms, surveys and auditing software

Keep a detailed paper trail and resolution assignment of any and all incidents that may occur.

Advanced form and checklist builder with logic
Forms, surveys and auditing software

Use smartly weighted questions and deep logic in your forms to ensure that the data output tells a true and complete story.

Mobile accessible
Forms, surveys and auditing software

Our mobile app allows 24/7 access to important forms and checklists.

Block based custom report builder
Forms, surveys and auditing software

Use thousands of data points to create amazing reports which tell a story about the health of each of your business locations, teams, regions, etc.

Recurring tasks (i.e. checklists, audits, surveys, etc.)
Forms, surveys and auditing software

Set reminders to ensure that key personnel never fail to gather the data that your business needs.

Auto-translation of all form / checklist content into 100+ languages
Forms, surveys and auditing software

Drive an inclusive culture with all of your forms, audits, checklists, reports and more being auto-translated into 100+ languages using the world's smartest and most advanced translation engine.

Build amazing onboarding workflows
Forms, surveys and auditing software

With our simple drag-and-drop interface, you can create your own beautiful onboarding programs. Capture personal information, deliver training, sign contracts and even deliver your own welcome surveys.

Optional payroll syncing
Forms, surveys and auditing software

Sync personal details to your chosen payroll processing software. We are adding new integrations every month, so if yours doesn't yet exist, let us know and we'll do our best to get it built for you!

Consistent performance reviews
Forms, surveys and auditing software

Build performance review templates and empower your managers to conduct regular performance reviews.

Custom performance and engagement reporting
Forms, surveys and auditing software

Create your own graphs and reporting dashboards to include any combination of engagement and performance data.

Recurring culture surveys
Forms, surveys and auditing software

Create your weighted questionnaire, set your audience (by role, region, etc.) and recurring frequency, then sit back and enjoy the deep insights into exactly how engaged and healthy the culture of your organisation is; with detailed progress over time analysis.

Recruiting and candidate tracking
Forms, surveys and auditing software

Manage candidates at every level of the hiring process and allow tasks to be set (i.e. issue employment contracts with digital signing)

Location relationship management
Forms, surveys and auditing software

Manage every facet of your locations / franchises in one place.

Expiring document notifications
Forms, surveys and auditing software

Notify selected users when important documents are due to expire (e.g. lease agreements, franchise contracts, insurance policies and thousands more).

Detailed performance reporting
Forms, surveys and auditing software

View the performance reports for each location / franchise in one easy to navigate interface.

Xero and MYOB integration
Forms, surveys and auditing software

Gain immediate, real-time access to the financial reporting of each of your locations / franchises.

Included in every package
  • Custom branded portal and mobile app (iOS & Android)
  • Internal news feed and blog
  • First-class support team and account managers based in Australia
  • Integration capabilities with thousands of leading software platforms
  • Franchise ready with full multi-site support
  • Industry leading data security
  • 99.99% system uptime guarantee

Schedule a live demo to discover more!

Business learning management system

Train your staff with engaging programs, flexible assessment options and SPOT (Single Point of Truth) instructional content.

Standard operating procedure (SOP) software

Create, share and update operational, marketing, HR, and OH & S policies and procedures to drive compliance and consistency.

People and culture HR software

Recruit, onboard, engage, inspire and support your people throughout their entire employment lifecycle.

Multisite management software

A purpose built relationship manager, to help all your locations work together in perfect harmony.

Schedule a live demo

Train your staff with engaging programs, flexible assessment options and SPOT (Single Point of Truth) instructional content.

HIGHLIGHT FEATURES
Business learning management system
Training programs with SCORM elearning
Business learning management system
Flexible assessment options
Business learning management system
Mobile accessible training journey

Create, share and update operational, marketing, HR, and OH & S policies and procedures to drive compliance and consistency.

HIGHLIGHT FEATURES
Standard operating procedure (SOP) software
Online operations manuals
Standard operating procedure (SOP) software
Auto-notify staff of policy updates
Standard operating procedure (SOP) software
Quiz based policy sign-off process

Recruit, onboard, engage, inspire and support your people throughout their entire employment lifecycle.

HIGHLIGHT FEATURES
People and culture HR software
Custom onboarding workflows
People and culture HR software
Culture surveys & reporting
People and culture HR software
Performance reviews

A purpose built relationship manager, to help all your locations work together in perfect harmony.

HIGHLIGHT FEATURES
Multisite management software
Record and track all communications
Multisite management software
View all performance data in one screen
Multisite management software
Integration with Xero and MYOB provide financial oversight

Software Compliance

Op Central has built the smartest and most intuitive suite of auditing tools to keep compliance high and risk low.

Compliance Management System

Empower field managers with the audit and checklists they need to help franchisees and local operators perform at their best.

Smart Checklists

Build beautiful, mobile accessible smart-forms to help field managers assess and improve the performance of franchisees and local operators.